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FAQ

We are headquartered in Burlington, Ontario CANADA.

You are required to obtain a Natural Product Number (NPN), have a bilingual label and use a Health Canada licensed importer to sell your dietary supplement in Canada.

Yes, and we are able to provide considerable value during various stages of a company’s growth, whether your company is a startup or a multi-national corporation.

Our consultants are often a more cost effective solution than full time employees, especially in the early stages of a company’s growth where cashflow is crucial.  Sourcing, on-boarding, and training new personnel is costly, time consuming, and not always the most efficient use of your resources when starting up or reorganizing. Keeping your costs under control is a key driver to business success, survival, and longevity. You can eliminate risk, and quickly address your quality and regulatory concerns by taking advantage of our cost efficient and high value solutions.

Should you experience untimely or unforeseen departures of key personnel at any stage, we have the resources to quickly help you cover key quality and regulatory functions while providing the expertise and stability you will need on an interim basis.   

Additionally, our consultants are routinely used by large and established organizations to fill gaps in knowledge or provide bandwidth support. We bring fresh and up to date perspective and expertise to regulatory and business issues that may not be seen “within the four walls” of a company.

Consider the value we can add to your organization when evaluating your quality, regulatory and personnel needs.

An NPN is the abbreviation used for Natural Product Numbers issued for Natural Health Products in Canada.  An NPN is a requirement to legally sell a dietary supplement in Canada.  Natural Health Products are defined as vitamins and minerals; herbal remedies; homeopathic medicines; traditional medicines such as traditional Chinese medicines; probiotics; and other products like amino acids and essential fatty acids.

A submission number is issued when the product license application is submitted It is an acknowledgement that the application has been received.  At submission acknowledgement stage the NHPD has conducted an administrative review of the application and the submission number is issued. The submission number will be referenced in all  NHPD communications with the client until license issuance.

An FDA structure-function claim notification should be submitted to the FDA either in writing or electronically through the FDA online portal no later than  30 days after commencement of sale of the dietary supplement in the United States. This notification informs the FDA of your product information and the structure-function claims you plan to make. This is not an approval.  Prior to submitting an FDA notification we advise our clients to seek our advice on all product claims made on packaging to ensure that they are substantiated and are within the structure-function claim scope that is allowed for dietary supplements.

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